Delivery Options

Shipping Zones

• • Metro cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad
• • Other cities: 2-3 additional business days
• • Rural areas: 3-5 additional business days

Order Tracking

Once your order ships, you'll receive a tracking number via email and SMS. You can track your order status on our website or through the courier's tracking system.

Return Window

You can return most items within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unused, and in the original packaging.

Non-Returnable Items

• • Perishable goods (food items, supplements with expiration dates)
• • Personal care items that have been opened
• • Custom or personalized products
• • Items damaged due to misuse or normal wear

Return Process

1. 1. Contact our customer service team within 30 days of delivery
2. 2. Provide order number and reason for return
3. 3. Receive return authorization and shipping label
4. 4. Pack the item securely in original packaging
5. 5. Ship the item back to us (shipping costs covered for defective items)
6. 6. Refund processed within 5-7 business days after receipt

Refund Methods

Refunds are processed to the original payment method. Credit card refunds may take 3-5 business days to appear on your statement. Wallet refunds are instant.

Exchange Process

1. 1. Contact customer service with your order details
2. 2. Specify the item you want to exchange and the replacement
3. 3. Receive exchange authorization
4. 4. Return the original item
5. 5. Receive the replacement item once the return is processed